รายละเอียดงาน :
To serve customers by providing product & service information such as Credit Card and Personal Loan via telephone
To solve customers' problems about products and services via telephone
To provide an advise which beyond customers need and satisfaction.
For Supervisor: Manage Call Center Team to perform job responsibilities that will help the call center team achieve above average service levels for abandonment rate, hold time, wait time and customer service. Provide daily supervision to call center team and encourage team to be customer service focused.
