รายละเอียดงาน :
- Sell to customers
- Ensure high standard of customer service is delivered to customer by all staffs
- Greeting every customer with eye contract and sincerely
- Interacting with customer to find out their needs and provide information, suggestion on products
- Interacting with customers and talking their suggestions and recommendations
- Thanking customer for their visits and inviting them to come back
- Perform cashier duties
- Push team to achieve monthly sales target, or more
- Train your staff
- Manage cash / credit sales and expense money
- Deposit cash at the bank every day
- Check turnover envelop at end of day
- Report any issue regarding payment (pending refund, discrepancy in payment breakdown or balance)
- Balance shop petty cash with expense receipts
- Control inventory effectively and ensure inventory shrinkage is zero
- Refill shop stock - Process all stock movements documents.
- Filling documents for auditing
- Perform daily random stock check-at least 20 SKUs per day
- Perform weekly stock check (whole inventory)
- Report all results to Area Manager
- Order and replenish stock - Follow plan-o-gram
- Replenish stock, following par stock guidelines, as assigned by Area
Manager
- Maintain shop cleanliness, neatness, temperature&ambiance
- Display POS material according to merchandising plan
- Maintain store visit checklist score of minimum 90 percentage (evaluate by area manager)
- Follow rules and regulations
- Be punctual with work schedule
- Other duties as assigned by Retail Department Management
- Able to transfer to new store when requested
Reporting to Head Office
- Submit set of daily / weekly / monthly report to appropriates (see attached report list)
- Follow daily checklists, for opening and closing duties (including submission of financial and stock report)
- Perform weekly storemanager check list
