รายละเอียดงาน :
- Review online content marketing on community web
- Have full understanding on social media, research and marketing tools and able to run in depth analysis to understand issue and provide recommended actions and solutions
- Ensure operation performance based on SLA and standard KPI
- Ensure customers satisfaction
- Delivers "just--in--time" training and ad-hoc script to resolve issues
- Ability in managing investigations of escalations of inaccurate decisions, to understand the root cause(s), especially in severe and big impact or crisis where the content is ambiguous, or the decision has an outsized
คุณสมบัติผู้สมัคร :
